1. Maybe your dog won’t bite you. But in 2009, 2,863 of us were bitten, an average of nine bites per delivery day. That’s why I wince when your Doberman comes flying out the door.
2. Remember this on Valentine’s Day: It takes our machines longer to read addresses on red envelopes (especially if they’re written in colored ink).
3. Why stand in line? At usps.com, you can buy stamps, place a hold on your mail, change your address, and apply for passports. We even offer free package pickup and free flat-rate envelopes and boxes, all delivered right to your doorstep.
4. Media Mail is a bargain, but most of you don’t know to ask for it. Sending ten pounds of books from New York City to San Francisco through Media Mail costs $5.89, compared with $16.77 for Parcel Post. Besides books, use it to send manuscripts, DVDs, and CDs; just don’t include anything else in the package.
5. We don’t get a penny of your tax dollars. Really. The sale of postage, products, and services at our 36,000 retail locations, and on our website, covers all of the post office's operating expenses.
6. UPS and FedEx charge you $10 or more for messing up an address. Us? Not a cent.
PLUS: 15 Foods You Should Never Buy Again
7. Paychecks, personal cards, letters—anything that looks like good news—I put those on top. Utility and credit card bills? They go under everything else.
8. Sorry if I seem like I’m in a hurry, but I’m under the gun: Our supervisors tell us when to leave, how many pieces of mail to deliver, and when we should aim to be back. Then some of us scan bar codes in mailboxes along our route so they can monitor our progress.
9. Yes, we do have to buy our own stamps, but a lot of us carry them for customers who need them. If we don’t charge you, that’s because we like you.
10. Use a ballpoint pen. Ink from those felt tips runs in the rain.
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